Privacy Policy

Last Updated: November 4, 2026

This Privacy Policy explains how Xinyi Langtu Network Technology Co., Ltd., the operator of RIVQELIA™, handles personal information when you visit rivqelia.com, shop for an indoor swing lounger, or contact our customer support team.

Information We Collect

How We Use Your Information

We use personal information to process payments and orders, arrange delivery, send confirmations and tracking updates, and respond to questions about products, returns, and refunds. We also use information to operate and improve the store, detect suspicious activity, resolve disputes, and meet applicable recordkeeping obligations.

If you subscribe to promotional emails, we use your email address to send updates and offers. You can unsubscribe using the link in any promotional email. We may still send messages about an order you placed or a support request you opened.

Who May Receive Your Information

We may share relevant information with service providers that help us run the store. These may include e-commerce and hosting providers, payment processors, shipping and fulfillment partners, and providers of customer support, email, analytics, or advertising services.

For example, a delivery carrier may receive your name, address, and phone number to deliver an indoor swing lounger. A payment processor handles payment information needed to authorize a transaction or issue a refund. We may also disclose information when required by law or when necessary to investigate fraud, resolve a dispute, or protect the rights of our customers or business.

Links on our store may take you to services with their own privacy policies. Review the provider’s policy when you use a third-party payment service or visit an external website.

Cookies, Analytics, and Advertising

Our store uses essential cookies to support features such as the shopping cart and checkout. Depending on the services enabled on the store, analytics tools may help us understand how visitors use the site, and advertising tools may help measure campaigns or personalize ads. When enabled, some third-party tools may collect information about your activity on our store and across other websites over time.

Use the store’s privacy controls where available, or manage cookies through your browser. Blocking essential cookies may affect the cart or checkout. A browser’s Do Not Track (DNT) setting is separate from Global Privacy Control (GPC). Where applicable law requires us to honor GPC for opting out of the sale or sharing of personal information, we treat a recognized signal as an opt-out request for that browser or device. Office of the Attorney General

Retention and Security

We keep personal information as needed to fulfill orders, provide support, maintain business records, resolve disputes, and meet legal obligations. The retention period depends on the type of information and why we hold it.

We take steps to protect the information we handle. Enter payment details through checkout or the payment provider’s own payment screen. If you email us about a payment, keep full card numbers, security codes, and passwords out of your message. If a data security incident requires notification, we will notify affected individuals and relevant authorities as required by applicable law.

Your Privacy Choices and Rights

You can contact us to request access to or correction of your personal information. Depending on where you live and which laws apply, you may also have rights to request deletion, obtain a copy of your information, or opt out of certain uses or disclosures, including targeted advertising or the sale or sharing of personal information as defined by applicable law.

To submit a request, email service@rivqelia.com with the subject Privacy Request. Describe what you would like us to do and provide the email address associated with your order or account, if applicable. We may ask for information needed to verify your identity or authority before acting on certain requests.

Children’s Privacy

Our store is intended for general shopping and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review the matter and take appropriate action.

Changes to This Policy

We will post revisions on this page and update the Last Updated date at the top. We will provide additional notice where required.

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