RIVQELIA™
Payment and Security
Last Updated: November 4, 2026
When you order an indoor swing lounger from RIVQELIA™, review your selected model, finish, and quantity before paying. Prices are listed in U.S. dollars (USD). Your order summary shows the final amount, including any applicable shipping charges, taxes, and discounts, before you submit payment.
Payment Methods
| Method | How It Works |
|---|---|
| Credit or Debit Card | Choose a card payment option shown at checkout. Enter your card details and billing address in the payment form. |
| PayPal | If PayPal appears at checkout, select it and follow the prompts to review and approve the payment. If PayPal offers guest checkout for your transaction, you can pay by card without signing in to a PayPal account. |
The payment methods shown at checkout apply to your order.
Protecting Your Payment Information
Enter payment details only through the checkout on rivqelia.com or the payment provider’s own payment screen. If you contact customer support, share your order number and a brief description of the issue. Keep your full card number, card security code, password, and verification codes out of emails and support messages.
Our Privacy Policy explains how we handle personal information associated with orders and customer support.
If a Payment Doesn’t Go Through
Check that your billing details match those on file with your card issuer. For a declined card or an authorization request, contact your card issuer. For a PayPal account or approval issue, contact PayPal.
If you’re unsure whether your order went through, look for an order confirmation email before trying again. Contact us if you need help checking the status of your order.
Customer Support and Business Information
| Brand | RIVQELIA™ |
| Official Store | rivqelia.com |
| Store Operator | Xinyi Langtu Network Technology Co., Ltd. |
| Owner | Zhang Tianci |
| Business Address | H028, Industrial Agglomeration Area, Caoqiao Town, Xinyi City, Jiangsu Province, China |
| service@rivqelia.com | |
| Phone | +86 13714010285 |
| Support Hours | 8:00 AM–10:00 PM daily, Pacific Time (US & Canada) |
| Time Zone | GMT−08:00 during standard time and GMT−07:00 during daylight saving time |